Effective Date: 1 September 2025

Masterpiece Art Gallery is committed to safeguarding client information with the highest standards of confidentiality and integrity, in accordance with the Data Protection Act, 2019 (Kenya) and applicable international frameworks.

Information We Collect

We collect only what is necessary to facilitate acquisitions and client services, including:

• Contact and delivery details
• Transaction-related information
• Limited technical data to enhance website performance

Payment details are securely processed through accredited third-party providers and are never stored by us.

Use of Information

Client information is used to:

• Fulfil acquisitions and deliveries
• Provide tailored client support
• Improve service experience
• Meet legal and regulatory obligations

Discretion & Confidentiality

We recognise the importance of discretion in art collecting.
Client information is handled with strict confidentiality and is never sold or commercially exploited.

Limited Data Sharing

Information is shared only where necessary with:

• Payment processors
• Logistics partners (e.g. DHL Express)
• Regulatory authorities (for customs compliance)

International Transfers

Where data is processed across jurisdictions, appropriate safeguards are applied.

Data Retention

Information is retained only as required for:

• Transaction fulfilment
• Legal and financial compliance

Sensitive identification data used for shipping is removed once no longer required.

Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us.